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AI & Governance

adopting ai without chasing every novelty.

A method for understanding where artificial intelligence creates real value in your business — and where it is just noise.

by Paola Mirone · 26 June 2026 · 5 min read
In this article

The adoption paradox

No technology has ever been adopted so quickly and governed so little. In many companies AI has come in "from below": everyone uses their own tool, with their own prompts, on whatever data happens to be at hand. The result is the paradox: AI is already there, but it produces no measurable value — while exposing data and decisions to risks nobody has assessed.

From tool to process

The right question isn't "which tool do we use?" but "which process do we improve?". AI creates value when it latches onto a repetitive, measurable, costly process: answering client requests, producing content, qualifying leads, processing documents. That's where you start: a few high-impact use cases, not ten disconnected experiments.

The sequence that works

First: assessment — where you are, what data you have, what skills you have. Second: rules — an AI Policy that says what can be done and with which data. Third: two or three use cases chosen for impact, each with its own KPI. Fourth: measure and scale — what works becomes standard, what doesn't gets closed without regret. It's a journey of months, not years; but it is a journey, not a tool-shopping spree.

The cost of waiting

Waiting looks like prudence, but it's a choice too: the competitors adopting now are lowering their costs and raising their speed of response. A year from now, the gap won't be the tool — it will be the accumulated experience. And that can't be bought: it's built, one use case at a time.

assessment policy use cases scale measure at every step · close what doesn't work
Illustration — the adoption sequence: first understand and regulate, then a few use cases, then scale what works.
In short
  • "Bottom-up" AI exposes you to risk and produces no measurable value.
  • You start from processes, not tools.
  • Assessment → policy → a few use cases → measure and scale.
  • Waiting is a choice: it gifts experience to your competitors.

Last updated: 30 July 2026 · Official sources: European Commission — AI Act · ISO/IEC 42001. Informational content: it does not constitute legal advice.

quick answers.

Where do you start when adopting AI in a company?

With the question "which process costs me the most?", not "which tool should I use": first assessment and policy, then a single measurable use case, then you scale what works.

Which processes should be automated first?

Repetitive, high-volume ones with clear rules: first replies to clients, routing of enquiries, reporting, drafts of recurring documents.

Do we need an AI policy in the company?

Yes: it defines which tools may be used, with which data and under which controls — it protects the company and makes adoption faster, not slower.

Paola Mirone
Paola MironeFounder & CEO, Webbidu Digital Minds. Twenty years in marketing and communications, now AI governance too.
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